Shipping Policy
Shipping Information for Gorestpure
At gorestpure, we are proud to offer FREE shipping on all orders, ensuring you receive our high-quality products without any additional cost!
Order Processing Times
Once you place your order, please allow 1-3 business days for us to process and dispatch it. An order is considered dispatched when it is handed off to the carrier and is on its way to your delivery address. During peak seasons and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
The estimated delivery time refers to the overall transit time once your order is with the carrier. Delivery times depend on several factors, with location being the most significant. Here are the estimated delivery times based on your country:
🇺🇸 United States: 5 to 10 days
🇬🇧 United Kingdom: 5 to 10 days
🇨🇦 Canada: 10 to 15 days
🇦🇺 Australia: 10 to 15 days
🇩🇪 Germany: 10 to 15 days
🇮🇪 Ireland: 10 to 15 days
Please note, during busy times or holidays, carriers may experience delays that are outside our control. Additionally, for international shipments, customs delays may occur, potentially extending the delivery timeframe.
Order Changes and Accurate Shipping Details
It’s important to double-check your shipping details at checkout to avoid delays. If you notice any issues with your address, please email us at support@gorestpure.com within 24 hours of placing your order. We’ll do our best to assist, but we cannot guarantee changes after this window.
If we detect any issues with your shipping details, our customer support team will reach out to verify your information within 3 business days. If we do not receive a response, we may need to cancel your order.
Delayed Delivery
While we strive to ensure fast and efficient delivery, delays may occur due to unforeseen circumstances, such as courier delays, severe weather, or transportation disruptions. If a delay happens, we’ll work closely with the courier to resolve the issue as quickly as possible.
In some cases, delays may also occur due to product availability, address verification issues, or payment processing delays. If this happens, we’ll notify you promptly and do our best to resolve the situation.
Please note that gorestpure is not responsible for delays caused by factors outside of our control, and we cannot guarantee the exact delivery date. However, we will keep you updated on your order status and provide support throughout the process.
Lost or Stolen Packages
Once your package is handed over to our courier, it is outside of our control. If your package is lost or stolen, please reach out to us at support@gorestpure.com, and we will assist you in contacting the courier company to file a claim.
We recommend filing a claim directly with the courier, as they may need further details. We will also follow up on the claim on your behalf and provide updates.
Please note that gorestpure is not responsible for lost or stolen packages, as they fall outside our refund policy. However, we will work to resolve the issue by offering a replacement, depending on the situation. If the package is not found, we suggest filing a police report.
Shipping Policy Changes
Gorestpure reserves the right to update this Shipping Policy at any time. We encourage you to review this policy before making a purchase to ensure you are aware of the most current details. By purchasing from us, you accept the terms outlined in this policy, including any updates made to it.
If you have any questions or concerns about this policy, feel free to contact us at support@gorestpure.com. We’re here to help!